Frequently Asked Questions

USA Shipping Details

How much is shipping in the United States?
Shipping to the US is also unfortunately pretty pricey, typically starting at $500 USD. That is a "good price" for a single pallet shipment. We often however get quotes back that are around $8-1500, but it all depends on how many pallets we are shipping and the size of everything. We are in Alberta so states closer to us (California, Washington) tend to have the best rates.

All shipments that are going to the US have to clear a full entry at customs. This means each load is subject to a $200USD fee. If you order a model that splits into multiple pieces, it is still only $200, and you are not charged customs fees on each pallet.

Where are you located?
I am located in Lethbridge, Alberta, Canada. I deliver within the city for $20 but do offer shipping within Canada and to the USA.
How can I request for a quote?
Need a shipping quote for your desired cat tree? Simply fill out our inquiry form and include the following info:
- Location: Your province/state and city (or nearest city) in Canada or the USA.
- Desired Model: Specify the cat tree model you're interested in.
- Custom Dimensions: If you're looking for a custom cat tree, please provide your desired measurements.

We'll provide you with an accurate shipping quote based on your specific needs.

Do you do custom orders?
Yes! If you are looking for a custom piece please message me with a description of what you are looking for. Please include the size you want it to be (L x W x H), your price range, as well as any of preferences you may have.
How much do your cribs cost?
Prices range anywhere from $30-5000CAD. Generally speaking, our fancier stuff starts at around $500. But most Elite Models go for on average $1500-2500CAD. Prices are listed on our website as well as on most of my social media posts.
Do you ship to Europe/Australia/Asia/ Russia/Africa?
We haven't yet, but it is possible. The cost of doing so is very very expensive. Every country is different, but a general ballpark just based on quotes for a single pallet is $2500USD in shipping fees alone. Each country also has their own tariffs and import fees as well so that will be something to consider.

How much is shipping in Canada for a Cat Crib?
Shipping in general is usually pretty pricey as my stuff is pretty big and heavy. That being said you are probably looking at minimum $250CAD, but I often get back quotes at $500-1000CAD depending on where you are. If you would like a quote, please let me know and provide the city you are in (or closest to), as well as the model you want (or if you are wanting custom, the dimensions of what you would order)

What colors can I get my crib in?
For the standard shag carpet, we are generally only able to find earth tones, so grays, browns, and tans. However, for the fluffy carpet you see on our Luxury and Elite models, we have lots of options. See our color choices at the top of the luxury cribs page.
How long will it take to build?
Generally speaking, we are always booked out a couple weeks. On our luxury models it's usually 2-4 weeks. Our Elite Models take much more time and planning so we are usually booked out a bit further, usually a few months but it's always changing. Feel free to message us and ask about the waitlist.
Is there any assembly required?
The only assembly that may be required is having to screw the beds on. We typically leave the beds off during shipping for safer travel, and because it helps keep the shipping cost down by reducing the maximum dimensions of the crib. That being said, custom models may have the odd pieces that need to be screwed together but that is something we will discuss during the building process.

What materials do you use?
Our trees are made from 2×4’s, OSB plywood, carpet and plush carpet for accents. They are held together with wood glue and screws.
I have large cats (Maine Coons/Norweigan Forest Cats) can you make the beds extra big?
Absolutely! We have sold to many Maine Coon owners over the last 5 years. We offer Extra large beds just for them. We have had breeders tell us the regular beds are fine, but we definitely understand wanting to play to play it safe with XL beds.
Will my large cats tip over a cat crib?
If you are concerned about your cat tipping over a crib, let us know and we can double up the base so that it can withstand your larger cat's weight. We also have the option on our Extension and Y models to upsize to a "Maine Base" for $100CAD. A Maine Base is essentially the tiered base you see on our Mini Maine and Maine Tree models. Upsizing to this size base does not increase the floor space that is taken up, or the height.

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